一：service concept

Yitu has always adhered to the concept of brand five star service：

1、Be careful and careful：
All customers who know and consult the product of the lettering machine in the official channel of Yitu, we can make sure to smile with the most sincere and patient manner.
2、Buy in the heart：
All the customers who are on the official platform of Yitu will guarantee 100% original original products and send the products to the customers in the first time.
3、Use comfortably：
Yitu lettering machine products are the most advanced lettering machine technology, to ensure that you better use and experience the 100 million graphics lettering machine products to bring you beautiful patterns.
4、Change the heart of the province：
Yitu products are used in engraving machine in the industry of advanced technology, high efficiency, Xun batch operations, high precision.
5、After sale：
The Yitu engraving machine adopts the European Union standard free three year free door-to-door service and installs regularly. If there are any problems, you can make a 24 hour free phone call to the company.

二：service commitment

Free warranty policy

From the date of your purchase invoice, we will provide three years of whole machine warranty (consumables and man-made damage) for each machine when you use the million graph carving machine.

Free warranty conditions

1、It is necessary to provide an effective purchase instrument or certificate of purchase.

2、It is necessary to provide "the product warranty card of the Yitu lettering machine".

3、It needs to be in the warranty period.

4、A machine that needs to be purchased in the Greater China region and the product is marked by a billion map.

5、It is necessary for the machine to cause failure or damage to the machine.

Non free warranty

1、The user is not in conformity with the national safety standard (AC220V+-10%, 50Hz) due to the instability of the power supply voltage.

2、There is no "product warranty card" and effective purchasing voucher.

3、 the type and body serial number of Yitu lettering machine warranty card do not match the type of the lettering machine's specifications and the serial number of the body.

4、Exceed the warranty period.

5、The machine that the user buys overseas or buys from overseas (the machines purchased in the non big China area are not in the range of free warranty).

6、The damage is caused by the improper handling, installation, use, maintenance and storage of the users.

7、Because of accidents, misuse, wear and tear, not authorized by 100 million authorized maintenance personnel to repair, modify, tear or tamper with the fuselage serial number or non original label and other reasons caused by machine damage.

All of the above 7 items are not in the scope of warranty of the product.

三：common problems

1.What is the difference between the 1. PICC lettering machine and the fine card carving machine?

The fine card carving machine is essentially the same as the pickup machine. The performance of the fine card carving machine is higher than that of pickup, and the precision is slightly lower than that of pickup. When the sound pickup in lettering than fine card; a pickup with fine card operation is not the same, the data line is not the same.
2.The application scope of the lettering machine?

Advertising, light box production, woven bag printing, carved reflective film, CAD diagram, mobile phone beauty stickers, car stickers, stickers, carved in a dust cloth, banner production, exhibition production, glass sandblasting and so on.
3.Which brand is good for the lettering machine and how to choose a lettering machine?

Look at the word of mouth, the more the user group, the quality is sure to go. Look at the price, a penny of the goods, with ten dollars can not buy one hundred pieces of things, cheap and good lettering machine in China. Look at the service, and the good lettering machine will also fail, if the machine has no one to repair the problem, or the machine is not good to repair the best. Look at the accuracy is the key to choose engraving machine, engraving machine is mainly lies in the moment of print or pattern change is not a variant of partial go a long paper.